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At Garden City Water Park in Phnom Penh, safety is not just a policy—it’s a fundamental part of our identity. We believe that a truly enjoyable experience stems from the confidence that every precaution has been taken to ensure guest well-being. From rigorous lifeguard training to meticulous water quality checks and robust emergency protocols, our commitment to safety is unwavering.
Lifeguard Training: Vigilance Through Expertise
Our lifeguards are the frontline of our safety measures. Trained at our in-house Training Center, an official facility of Ellis & Associates, Inc.—a globally recognized authority in aquatic safety—they undergo comprehensive programs that emphasize both preventive and responsive skills. This includes first aid, CPR, and real-time emergency simulations. Our instructors, such as General Manager Hassan Ramadan and Aquatic Manager Mat Imron, bring extensive experience and dedication to cultivating a culture of safety.
The effectiveness of this training is evident in guest feedback. One visitor noted, “The best waterpark!!! Everything is very clean. A shoutout to the lifeguards, they really make me feel safe. They were very professional and always on guard.”
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Water Quality: Ensuring a Clean and Safe Environment
Maintaining pristine water conditions is essential for both safety and enjoyment. Our water attractions, including the expansive wave pool and meandering lazy river, undergo regular quality assessments. These checks ensure that chemical balances are optimal and that all filtration systems function effectively. Our commitment to cleanliness extends beyond the water, with facilities and equipment maintained to the highest standards.
Guests have consistently praised our cleanliness, with one review stating, “Good have many facility and life guard and safety. Feel safe and secure. All life guard are well trained and attentive. The water is clean and equipment are well maintained.” Tripadvisor
Building Trust Through Professionalism and Care
Our dedication to safety fosters trust and encourages repeat visits. While we acknowledge and address any concerns raised by guests, our proactive approach to safety and continuous improvement underscores our commitment to providing a secure and enjoyable experience for all.
At Garden City Water Park, we understand that safety and fun go hand in hand. By prioritizing rigorous training, maintaining high standards of cleanliness, and preparing for emergencies, we ensure that every guest can enjoy their visit with peace of mind.
For more information on our safety measures and to plan your visit, please visit our official website: Garden City Water Park.
