Frequently Asked Questions

Also know as the FAQ page, that you can fully customize yourself

1. Does the Water Park open everyday?

Our waterpark is open from Tuesday until Sunday at 10am-6pm. And we are closed every Monday.

2. Do I need to pay for the parking?

We offer a FREE first-come first-serve ample parking space zone of your choice.

3. Can I bring my own food?

Food and other beverages are strictly not allowed to bring inside the park for your safety and hygiene regulations.

4. Can children come visit Garden City Water Park on their own?

Children below 15 years old must be accompanied by a responsible adult at all times.

5. Do we need to pay an additional fee for tubes to play on slides?

Garden City Water Park provides FREE of charge for tubes and even life vest jackets.

6. Am I allowed to smoke inside the WaterPark?

Yes, We provide exclusive and designated areas for smoking inside the park.

7. Do you have lockers?

We have more than hundreds of safety lockers for your valuable stuff which can be operated by QR code on your wristband within the day.

8. Can I bring children floaters?

Garden City Water Park only allowed small floaters for children into our pools but it’s not possible on our adult slides and even inflatable tubes are not permitted to use.

9. Do you provide for spectator passes?

Unfortunately, we do not offer spectator passes but we have many dry activities and attractions to offer with your family and friends.

10. What if I forget my personal towel?

Garden City Water Park provides a rental towel at a low cost that you can use the whole day.

11. What kind of dress code inside the WaterPark?

Appropriated swimsuit is the proper attire without zips, sharp object on the back and metal attached to it, jeans are not allowed for pools and body slides. T-shirts/shorts with polyester fabric can be worn for some body slides.

12. Do you provide free WiFi?

Yes, Enjoy unlimited FREE WiFi while sharing your family and friends with the best memories through social media.

13. Do you allow guest to go out and come back inside the Water Park?

Unfortunately, we do not allow guests to go out once they entered inside to play the slides. Customers need to make sure that all stuffs are set. Garden City Water Park will not be responsible for any loss of belongings.

14. Can I use my camera or drone inside the waterpark?

Guest can use cameras for keeping their memories with family or friends but it’s not permitted to use all slides except cameras that use the proper strap. Guest who brings drones is not permitted to use them for safety regulations.

15. Do I need to use cash to pay for food and drinks at the restaurant?

Garden City Water Park offers “Cashless payment” with highly innovative technology wristband with QR Code as your money to spend inside the waterpark. At the end of the day, guests can refund all remaining balance at our counters.

16. Can I bring umbrellas or a mattress inside the waterpark?

We provide first-come-first-serve FREE sunbeds and sunchairs for your family while relaxing with friends and loved ones. They can also relax at our flowers garden and breathe fresh air.

17. Do you accept credit card payment?

Yes, Garden City Water Park allows you to purchase tickets online and offline without any extra charges.

18. Does Garden City WaterPark offers special discounts or any promotions?

Yes, we offer very special discounts to our valued members and seasonal promotions. You can check on our website and pages for more information.

19. Where is Garden City Water Park located?

Garden City Water Park is located in a developing area close to the new football Stadium, next to Garden City Hotel and Golf Course; along Street Ly Yong Phat, Phum Prek Tarath, Sangkat Prek Tasek, Khan Chroy Changva, Phnom Penh, Cambodia.

20. Does Garden City WaterPark attractions offer only to young kids?

Garden City Water Park offers different levels of thrill and exciting attractions for all ages like no other. Experience the world of adventures together with your friends and loved ones.

21. What does Garden City WaterPark attraction feature?

The biggest Water Park in Cambodia, first time meeting pathways with new designed by the world’s leading manufacturers White Water West and Polin ready to splash into a different world of adventures from your favorite mascot friends to an exciting more thrilling double surfing club, discover the Kids Paradise wonderful experience and slide together at our Edwin Water Kingdom and many more.

Challenge your adrenaline with Windigo, blast yourself to our Uplooping rockets, relax around the Mekong River, head up to Ellie Abyss & Constrictor. Experience thrilling massive action of Wave Palace.

While enjoying the day, we also have our mascot performing live shows and many more to make your life busier like no other theme park attraction does.